As a higher education provider, the College seeks to comply with relevant legislation, that which impacts on College staff and students. The Competition and Markets Authority (CMA) has produced three documents that summarise consumer rights for those students who are choosing or taking higher education courses. These documents provide guidance on consumer rights and where a student can get advice if there is a problem.
The first is a 60-second summary - "Undergraduate Students: Your Consumer Rights", the second "Higher Education: guide to consumer rights for student", which provides greater depth in the subject and the third "Reporting possible non-compliance with consumer law".
Each of the documents is available from the following links,
or by using the Competition and Markets Authority website:
Higher education: consumer law advice for providers and students.