College Policies and Procedures

In partnership with:

Health and Safety

This Health and Safety policy has been adopted by ICON College of Technology and Management as a general statement of safety and for determining line responsibility for health, safety and welfare compliance through the management structure as required by the Health and Safety at Work Act 1974. The following Regulations also particularly apply to the college’s activities, although the list is not exhaustive:

• Management of Health and Safety at Work Regulations1999
• Manual Handling Operations Regulations 1992
• Health and Safety (Display Screen Equipment) Regulations 1992
• Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) 1996 


• To ensure, as far as is reasonably practicable, the health and safety of all students and employees whilst at work.
• To comply with all relevant health and safety legislation, regulations and codes of practice.
• To provide safe and healthy conditions of training, work, plant, premises and systems.

Responsibilities of the College

• To work towards the achievement of these policy aims.
• To provide appropriate training, advice, protective clothing, equipment and documentation as is necessary or advisable.
• To carry out assessment of risks and endeavour to reduce or eliminate these risks.
• To provide written systems of work for all and any procedures which are exposed to hazard.
• To record notification of hazards and accidents and incorporate improvements suggested as a result of investigations conducted following such notifications as soon as possible.

Responsibilities of managers and supervisors

• To be personally responsible for the execution of the safety policy as far as the department/employees for which he/she is responsible.
• To be personally responsible, as far as reasonably practicable, for the safety of all persons working in or visiting his/her department, and for all equipment under his/her control.
• To ensure, in the event of any accident, prompt and appropriate first aid is administered, and that further medical assistance is obtained if necessary, the circumstances of the incident are investigated and reported, and that recommendations made as a result of an investigation are implemented.
• To ensure the workplace safety folder is kept and displayed, its contents are brought to the attention of every employee, and all employees are conversant with such data.
• To ensure protective clothing/equipment is used at all times where and when necessary.

Responsibilities of students, trainees, agents and employees

• To ensure that students, trainees agents and employees (on site) are conversant with the accident/hazard reporting procedure and that notification of hazards is passed to the appropriate person for action.
• To make them familiar with and adhere to safety procedures, including the fire alarm procedure and evacuation route(s).
• To wear protective clothing/equipment at all times when necessary, and to report any defects in such clothing/equipment to their supervisor.
• To report all accidents/incidents to a supervisor, and to carry out instructions given by a supervisor.
• To report all safety and health hazards and machinery defects using the hazard report procedure.
• To co-operate with the organisation at all times on matters of safety.

Responsibilities of safety representatives

• To assist the employer in the assessment and reduction of risk and hazards, by being aware of the implementation and effect of procedures and work in the workplace.
• To advise the employer on matters of concern voiced by employees and liaise/help in rectification thereof.


The Safety Officer is Nasir Uddin (Extension 28; and Senior Fire Marshal Waseem Ahammed (Extension 25; are responsible for:
• Preparing, reviewing and updating this policy and reporting his activity in these regards to Academic Committee.
• Accident/hazard reporting procedures
• Fire and safety procedures and evacuation guidance.
• Ensuring compliance with the responsibilities laid down in this policy statement and reporting any non-compliance to senior management for sanctions to be applied.
• Liaison with Health and Safety Officers, Insurers, Factory and Environmental Health Officers, Fire Brigade, etc., and ensuring appropriate recommendations are effected.
• Implementing the requirements of the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR)
• Implementing all other relevant/applicable legislation, regulations, and codes of practice or requirements.
• To further the interest of all involved in the reduction and/or elimination of risk,
or, failing this, of its control.
• To advise management on safety matters.
• To assist in the education of employees in operating safe working practices.
• To raise awareness of the need for a high-profile safety policy/procedure.

Emergency Evacuation Procedure

This statement will be referred to during the induction of new students
According to the Health and Safety at Work Act (1974) and reflected in the College’s Health and Safety Policy, each individual needs to be aware of evacuation procedures in the cases of an emergency and must comply fully with them. This part of the Handbook outlines the evacuation procedures that ICON College of Technology and Management carries out for all people within its responsibilities (employees, work placement trainees, students and visitors to the college), as well as evacuation procedures carried out by the management of the premises occupied by ICON for all occupiers of the building. It applies to drills as well as genuine emergencies.
You should ensure that you have read and understood these instructions, as your life and health and that of your colleagues and friends may depend on this.

Fire regulations
Fire Marshals:

The Fire Marshals are responsible for overseeing the evacuation procedures, ensuring that everybody is safe and accounted for, and that the premises/ buildings are safe before anyone returns to his/ her workstation. They will take the daily register to the assembly points to check that all persons in attendance, noted in the register, are safely out of the building and accounted for. You must know where the assembly point is and who the Fire Marshals are, and report to them once you have evacuated the building.
ICON’s Senior Fire Marshal: Waseem Ahammed (Extension 25;

Assembly point in cases of emergency evacuation:

Front of Altab Ali Park in Adler Street (please try not to block the road)

Fire prevention

• Keep all doors, especially fire doors, and walkways clear. Do not prop open fire doors.
• Ensure that all paper rubbish is put into the rubbish receptacles provided.
• Ensure that all staff and students are made aware of the health and safety rules and regulations, disciplinary procedures, ICON’s and the centre’s rules and regulations governing their attendance and behaviour whilst on the premises.
• The building which ICON occupies is an all non-smoking environment, Smoking is strictly prohibited in all ICON`s premises, as well as the corridors, balconies, hallways and entrances of the building.

Health and safety notices

There are health and safety notices all-round the College and in every room in ICON’s premises. You must ensure you have read and familiarise yourself with the contents. You must also ensure you know where the fire exits, signs and the fire extinguishers are.
Normally it is the premises manager or Fire Marshal in ICON who should sound the fire alarm and summon the fire brigade. No one else should normally be called upon to fight a fire, but in exceptional emergency cases, such as coming upon a small fire and tackling it, you need to know which fire extinguisher to use and how to tackle the fire.
Fire extinguisher types: water and CO2.
Instructions on how to use the fire extinguishers are found on the equipment.

If you discover a fire: the emergency plan

• Operate the nearest fire alarm
• Inform the Fire Marshal or another member of senior staff immediately.
• Attack the fire, if possible, with (appropriate) appliances provided, but do not take personal risks.

Calling the Fire Brigade

• This should normally be done by the Fire Marshal or another senior member of staff.
• However, if they are not available and you need to call the Fire Brigade, dial 999.
• Give the operator your telephone number and ask for the Fire Brigade.
• When the Fire Brigade replies, tell them distinctly:
‘Fire in ICON College of Technology and Management,
location: Unit 21-22, 1-13 Adler Street, London E1 1EG’
• Do not ring off or replace the receiver until the Fire Brigade has repeated the address.
• Leave the building immediately and report to the Fire Marshal at the assembly point.

Golden rules for your safety in the event of an emergency

• Walk! Do not run! You should have enough time to get out of the building safely. In the past, deaths and serious injuries have occurred when people have given way to panic and rushed to evacuate a building. Leave your personal property behind.
• When you arrive at the assembly point, stay with your group and do not wander off. Watch out for traffic and don`t block the road.
• When the register is being called, make sure that, when your name is called you answer loudly enough to be heard clearly.
• Do not assume that everyone has heard the fire alarm. Although your hearing may be perfect, there could be some people who haven`t heard the alarm; some may have hearing problems. If in doubt, remind people that the fire alarm is ringing.
• Do not re- enter the building until you have been told that it is safe by the Fire Marshal.

On hearing the fire alarm:

ICON staff:
• Stop what you are doing immediately and proceed out of the building.
• Use the nearest available exit.
• Do not use lifts (except where special arrangements exist for disabled people).
• Do not stop to collect belongings.
• Leave the building immediately and proceed at once to the assembly point.

ICON Fire Marshal:
• Co-ordinate actions of ICON staff.
• Ensure evacuation of offices/ floor proceeds and is completed by checking all rooms, lavatories, etc.
• Close doors and windows to prevent fire spreading. Ensure that you collect the daily register record(s)
• Leave building and check the names of those present against the register
• Report the details of incident and evacuation when complete to Senior (Building) Fire Marshal.

Senior Fire Marshal:
• Ensure the Fire Brigade has been called.
• Report to assembly point.
• Record details of incident and evacuation from floor to ICON Fire Marshals.
• Report details to Fire Brigade on arrival.
• Assist Fire Brigade if requested.




Prevent Duty

Introduction: Legal Context

The Counter Terrorism and Security Act 2015, section 26 places a duty on ‘specified authorities’ including Colleges and Universities to have “due regard to the need to prevent people from being drawn into terrorism”. ICON College of Technology and Management as a ‘Relevant Higher Education Body (RHEB)’ is subject to this duty. This legislation is given specific statutory force through the Prevent Duty guidance for higher education institutions in England and Wales, referred to as the ‘Prevent Duty’.

The underlying considerations adopted by the College in implementing the Prevent Duty are:

  • a commitment to the safety and wellbeing of our staff and students and all who interact with the College, including not being victims of, or complicit, with any activities linked to radicalisation;
  • upholding the legislative requirements and champion the spirit of academic freedom and freedom of speech within the law and with the appropriate obligations and responsibilities arising from such freedoms. To this end the College has developed a separate Statement on Academic Freedom and Freedom of Speech;
  • preserving equality and diversity as foundations of College life, whilst ensuring these values are not threatened;
  • supporting campus cohesion and harmonious relations across all parts of the College community;
  • that the requirements described in this Policy are implemented in a proportionate and risk-based manner, relevant to the local context in which the College is based.

The legal definition of terrorism as defined in the Terrorism Act 2000 applies to the Prevent duty. The College acknowledges and upholds the position that the definition of terrorism in the Terrorism Act is broad, in describing it as “the use or threat of action which involves serious damage to property; or endangers a person’s life; or creates a serious risk to the health and safety of the public or a section of the public; or is designed seriously to interfere with or disrupt an electronic system. The use or threat must be designed to influence the government or to intimidate the public and is made for the purpose of advancing a political, religious, racial or ideological cause.”

Terrorism may take the form of extremist behaviour and acts. The statutory Prevent Duty guidance defines extremism as “vocal or active opposition to fundamental British values, including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs and calls for the death of members of our armed forces, whether in this country or overseas”.

In accordance with this definition, the College considers that extremist ideologies, and those who express them, undermine the principles of freedom of speech and academic freedom.  Freedom of speech and academic freedom, as separate but interrelated liberties, are key features of College life and the College will produce a separate Statement on Academic Freedom and Freedom of Speech which sets out the legal obligations, rights and responsibilities related to preserving this freedom.

HEFCE is the principal regulator of the College and has established a monitoring framework to assess compliance of all RHEBs with the Prevent Duty. The College has a legal duty to provide reports and evidence of its compliance with the Prevent Duty to HEFCE, including serious issues which arise related to the College’s Prevent responsibilities. HEFCE’s role does not extend to investigating terrorism-related incidents on campus.

Scope and application of this Policy

The purpose of this Policy is to provide high-level information on the requirements of the Prevent Duty, the College’s approach to complying with the duty, and how the arrangements required under the Duty are being satisfied. Further details on specific arrangements in place are provided in separate policies and procedures.

This Policy applies to all staff, students and third parties of the College and to all College-controlled activities undertaken in the UK

The Prevent duty requirement does not apply to:

  • activities undertaken by the College in other countries, although the College would not expect any activities directly related to the College overseas to be at odds with this Policy;
  • Student Representatives: However, the College is required to ensure that arrangements are in place to ensure that activities undertaken in its name comply with the Prevent duty.


Arrangements to deliver the Prevent Duty

Working in Partnership

The College will work in close partnership with other relevant partners including the BIS HE/FE Prevent Lead, police, local authorities and establish formal links and representation at a senior level of the College for sharing good practice in approaches, and information where this is a necessity.

Leadership and Governance

The Senior Management Team has a responsibility to ensure the College satisfies the requirements of the Prevent Duty, with leadership and implementation delegated to the Principal as the Authorising Officer for Prevent-related matters.

The College has established a Prevent Lead Team (PLT) chaired by the Principal (Professor Nurun Nabi), the other members being the, Managing Director (Mr. Azizur Rahman), Vice Principal (Professor Reza Joadat), two Heads of Department (Mr. Nazimudeen Saleem and Mr Morris Anglin), the Student Welfare Officer (Mr. Nasir Uddin), and a Student Representative who play a role in the Prevent Policy to oversee implementation of the Prevent Duty and ongoing review of requirements.

Risk Assessment and Action Plan

The College has developed a Prevent Duty Risk Assessment/Action Plan of how and where students and staff might be drawn into terrorism, including violent and non-violent extremism, and an associated action plan to mitigate risks. The Risk Assessment addresses the adequacy of institutional policies and arrangements regarding the campus and student welfare, including equality and diversity and the safety and welfare of students and staff. The Risk Assessment and Action Plan is coordinated by the Principal, and developed and reviewed by the PLT.

External and Visiting Speakers and Events

The College has developed a Policy on Guest/External Speakers to reflect the Prevent duty responsibilities. The Policy sets out the arrangements for managing events on campus and the use of premises. The Policy is set within the context of the statutory responsibility of the College to secure freedom of speech. These principles will have been supplemented and strengthened by a separate Statement on Academic Freedom and Freedom of Speech. The Policy will also be mindful of the freedom of expression, association and assembly in the Human Rights Act 1998. The legislation, however, emphasise the importance of freedom of speech within the law and the duties of the College and the obligations of the organisers of speakers and events to act within the law. A risk-based approach to the assessment of events will be taken and this may require modification of adjustments to the content of or arrangements for events to mitigate risks in respect of the Prevent duty. The right is reserved by the College to prohibit events where speakers promote or seek to incite hatred of, or violence against others. In this regard of, prior approval of the guest speaker event as well as the speaker will be required by the Principal. The Principal and the PLT will carry out a due diligence check on the speaker through research and intelligence from Prevent Partners before being approved or rejected. As a mitigation strategy, staff and students who could have been affected will be monitored by the PLT.

Welfare and Pastoral Care

The College has in place a range of services for welfare and a pastoral support system provided centrally. The College has multi-faith prayer facilities. The College’s welfare and pastoral support plays a key part in promoting understanding between individuals and groups.

Staff Training

The College will develop and make accessible training materials available to academic and support services staff outlining the requirements of the Prevent Duty, including guidance and support provided at a national level to support the delivery of training within the College. The College has already contacted the Local Authority Prevent Project Team for arranging initial training and further training will also be delivered to all staff to aid awareness of the Prevent duty and its requirements, and the arrangements that the College has in place to seek to prevent staff or students from being drawn into terrorism, or become victims of it. This will include training all members of staff, both academic and administrative team to understand the factors that make people support terrorist ideologies or engage in terrorist-related activity, and recognise vulnerability to being drawn into terrorism, and be aware of what action to take in response. Training will also be provided to recognise individuals who would be affected by extremism and radicalization as well as to respond to such circumstances. A clear training events Course and dates have been included in the action plan provided.

IT Networks

As for online safety, the College has developed a clear policy and framework for the use of IT and web facilities at the premises. Recently, the College has installed web filtering facility called IBOS, one of the recommended software package by HEFCE which is effectively implemented by the IT team. All students and staff at the College are required to log in with a password and user name through IBOS to access the facilities and use of the Internet. The monitoring system is in place to monitor any breaches or attempt to breach the IT use policy by the network manager. The accessed website are recorded by the IBOS system and any activities taken place on these websites are compared to the keyword provided by the IBOS triggering an alert that was issued  to check the three areas of risks, namely content, contact and conduct.

Staff and students, however, will be able to access the systems for any bona fide teaching and research purposes as approved by the College. The College Prevent Lead Team will review and approve or to be barred based on which materials would be considered harmful or not-fit for access within the context of Prevent Duty criteria against academic freedom. This will also come under the College’s Policy related to IT Acceptable Use.

Student Engagement

The College is committed to engaging with its students in relation to the new Prevent Duty requirements. This engagement includes collaboration and consultation on Prevent duty policy requirements as developed and delivered by the College, representation of Students and Management on the PLT, and ongoing dialogue to ensure that the arrangements between both parties are joined up and effective.

Referral and Reporting

The College’s intended implementation of the Prevent duty is not to challenge or re-shape the current relationship between staff and students, or between any other stakeholders. Instead the focus is that, in the rare event that a member of our community – be it a staff member, student, or anyone else connected with the College – has a serious concern that someone else in our community is potentially being drawn into violent extremism or terrorism, they know where to seek advice and what to do with that concern.

When a concern is raised about an individual in line with the process following this paragraph, we will respond sensitively and appropriately, mindful of the fact that some of the factors which may appear as signs of a person’s potential radicalisation might, in fact, be signs of a wide range of other support needs on the part of that individual. The College therefore recognises the difficulties in defining attitudes and behaviours which may suggest someone has been, or is being, drawn into terrorism but would encourage concerns to be reported as shown below. Possible indicators, which may suggest a referral are provided in the ‘When to Refer’ Guidance.

Where an individual is thought to be at imminent risk of harm to themselves or others, the Principal should be contacted immediately on the 24 hour emergency number: 07956869751 or call the emergency number 999 (police) and in his absence, the Managing Director should be contacted immediately on 07812507863.

For Prevent Duty related concerns about students where there is not perceived to be an immediate threat to the individual concerned or others, the College Student Welfare Officer should be contacted directly by dialling 020 7 377 2800. The Student welfare officer who is a member of the PLT, should liaise with the chair of the team.

For concerns about staff where there does not appear to be an immediate threat to the individual concerned or others, the Principal should be contacted immediately with details of the concern. The Principal will liaise with the Senior Management Team as the Chair of the Prevent Lead Team which may require referral to the external authorities, including the police.

It is recognised that allegations against, or concerns about, staff and students may be submitted via other routes. In turn, these may be raised anonymously, in which case these will be raised as per the relevant routes above.

Allegations or concerns which are raised by anonymous individuals will be investigated where there are sufficient grounds or scope to be able to do so, based on the information provided.

If an allegation is made frivolously, in bad faith, maliciously, or for personal gain or revenge by a student or staff member, disciplinary action may be taken against the person making the allegation. However, no action or detriment related to employment or study respectively will be taken against any member of staff or student who raises a genuine concern that proves to be unfounded.

The College may follow disciplinary procedures against any member of staff or student who is found to have committed criminal acts or any other activities related to terrorism, in the course of their studies or work activities, which may result in expulsion or dismissal through the hearing of the Misconduct Committee.

The College has a legal duty to share information – in confidence – within the College, and with external authorities, on matters related to individuals assessed as vulnerable to being drawn into terrorism, or at risk of being complicit in terrorist activity. Confidentiality cannot be guaranteed if, as a result of an investigation, individuals are requested to participate in subsequent investigations by the statutory authorities.

A confidential record of all internal and external referrals made under this policy will be kept. In reaching any decision about external referral, the College will have regard to its obligations under its Data Protection Policy and the Data Protection Act 1998. Concerns will only be shared externally where there is a clear and compelling requirement to do so.

Related safeguarding considerations

Concerns about individuals being drawn into terrorism may raise related welfare and safeguarding considerations, due to the likelihood of increased personal vulnerability (e.g. due to the recruitment tactics employed by radicalisers) and the possibility of associated abuse. Additional referral options exist for such cases, which would be explored and agreed with external safeguarding and statutory agencies as required.

For guidance on the application of this Policy, please contact:

Principal and the Chair of Prevent Lead Team: Professor Nurun Nabi


Statement on Academic Freedom and Freedom of Speech

The Counter Terrorism and Security Act 2015, section 26 places a duty on Higher Education amongst others, to ‘have due regard to the need to prevent people being drawn into terrorism’

Furthermore, section 31 of the act requires that in meeting the section 26 duty, institutions must have;

  • Particular regard to the duty to ensure freedom of speech
  • Particular regard to the importance of academic freedom.

The College has developed this statement to demonstrate its commitment to promote Academic Freedom and Freedom of Speech within the law for its members of staff, students and external speakers who make use of College facilities.

In order to promote this commitment, the College will not deny any registered student, employee of the College, or any individual or body of persons invited onto College premises, on any grounds relating to their beliefs, views or policies, except insofar as their expression of such beliefs, views or policies shall be unlawful.

Where it is reasonably anticipated that their expression of such beliefs, views or policies shall be unlawful, the College will prevent access to its premises.

The College commits to not restricting debate or deliberation simply because the views being expressed may be considered unwise or offensive, and therefore expects any registered student, employee of the College, or any individual or body of persons invited onto College premises, to show commitment to the same principle by not obstructing or interfering with the rights of others to express views with which they may disagree.

External Speaker Policy and Authorisation Procedures


All staff and students have the right to study without fear of intimidation, harassment and threatening or extremist behaviour.

Having regard to the provisions of relevant legislation, the College seeks to prevent the exploitation of academic freedoms by way of tolerance and respect for diversity. Intolerant behaviour, motivated by prejudice or hatred that intentionally demeans individuals and groups defined by their ethnicity, race, religion and/or belief, sexuality, gender, disability, age or lawful working practices and which gives rise to an environment in which people will experience, or could reasonably, fear harassment, intimidation or violence will not be tolerated by the College.

This policy and procedure have been produced to ensure that all external speakers comply with the College’s policies, procedures and conduct principles.

Guest/External Speaker Authorisation

The process for authorising the use of a guest/external speaker at the College, or at any event in the College name, will comprise of 5 stages: Identification, Assessment, Authorisation, Monitoring and Review.

Stage 1 - Identification

Where a member of staff, student or student representative individual or group wishes to use an external speaker for an activity in the College name, they must first complete section A of the ‘Guest/External Speaker Consent Form’ and submit it to the College Principal.

At this stage a file of documentation and actions will be created and retained by the Principal. This will permit any subsequent challenge of the College decision to be fully investigated and be seen to have been arrived at through a fair and robust decision making process.

The consent form should be received by the Principal at least 10 working days prior to the event. However, the College reserves the right to delay any proposed guest/external presentation or speech until a full and satisfactory assessment has been carried out.

Stage 2 – Assessment

Upon receipt of the consent form the Principal, supported by any individual or body that she/he deems appropriate, such as members of College staff, members of the Senior Management Team, independent advisor, Local Authority prevent team, the Police, or Home Office, will conduct open research and carry out a due diligence check on the speaker and decide if the guest/external speaker has any potential to be inflammatory. This research may include: published materials, known affiliations, previous speech content etc.

The member of staff or student who has requested consent to use an external speaker, should provide as much detail as possible as to the content of the guest’s or external speaker’s proposed delivery, and where possible, any documents to be distributed.

Stage 3 – Authorisation

Upon completion of the assessment, the Principal will either authorise or refuse the event and complete section B of the ‘Guest/External Speaker Consent Form’.

In all cases, a refusal decision will be made where the guest/external speaker:

  • has been or is currently associated with: Home Office Proscribed Organisations, Organisations which advocate acts of terrorism, or any organisation whose beliefs contradict the College’s Equality and Diversity policy.
  • has expressed an opinion/interpretation in public, which: Contradicts the College’s Equality and Diversity policy in any way, Advocates involvement in violence abroad, Promotes the isolation of members of society from others, or, is likely to isolate any individual/group of individuals within the College
  • proposes to use content which is likely to undermine the College’s Equality and Diversity policy.

Documentation relating to assessment and the decision to authorise or refuse will be retained by the Principal for 5 years following the decision to authorise or refuse the event. 

Stage 4 – Monitoring

Where the use of a guest/external speaker is authorised by the Principal, the presentation given will be attended by at least one member of staff designated by the Principal. The member of staff will be expected to monitor the event and complete section C of the ‘Guest/External Speaker Consent Form’.

Where it is decided to authorise a guest/external speaker and either the speaker or subject matter of the presentation has been highlighted as having the potential to be controversial, monitoring of the presentation by way of video camera or audio recording may be prescribed by the Principal. In order for the College to protect itself from any subsequent challenge or adverse publicity regarding the authorisation of an event involving a guest/external speaker, and to assist in any subsequent investigation, the final decision on this matter will rest with the Principal and will not be negotiable.

Stage 5 – Review

Within 10 working days of the conclusion of the event, the member of staff designated to monitor the event will complete section D of the ‘Guest/External Speaker Consent Form’.

The review will summarise the event monitoring, and feedback received (both positive and adverse) and make a justified recommendation for future invitations of the guest/external speaker and the suitability of the subject matter for future guest/external presentation.

Policy Review

The Senior Management Team will review the Prevent Policy twice a year and as required based on the emerging developments and government criteria as well as future legislations.

Equal Opportunity

ICON College of Technology and Management is committed to conform to the requirements of the:

• Equal Pay Act (1970)
• Sex Discrimination Act (1975)
• Race Relations Act (1978)
• Disability Discrimination Act (2005)
• Equality Act (2010)

The college whole-heartedly supports the principle of equal opportunities in staff, students and trainee recruitment, advice, guidance and employment. It opposes all forms of unlawful and unfair discrimination on the grounds of colour, race, age, ethnic, or national origin, gender, sexuality, marital status, political or religious affiliation and disability.

We believe that it is in our organisation’s and our students` best interests, as well as all of those who work with us, to ensure that all human resources, talents, skills and abilities which are available throughout the community are fully considered when recruiting staff students and trainees and when employment opportunities arise.

To this end, we are committed, wherever practicable and within the framework of the law, to be an equal opportunity employer, and will ensure that no employee’s job applications receive less favourable treatment than another’s on the grounds of gender, marital status, disability, religion, race, sexual orientation, age or background.

Every possible step will be taken to ensure that individuals are treated equally and fairly and that decisions on recruitment, selection, training, promotion and career management of staff, students and trainees, are based solely on objective, job-related criteria.

Action to implement the policy

In order to put this policy of equal opportunities into practice in the day-to-day operation of the college, we will:
• Maintain an action plan containing explicit, measurable and achievable objectives.
• Provide training and guidance for our recruitment consultants and those involved in management and personnel practices.
• Examine and keep under review procedures for recruitment, selection, promotion and training.
• Develop mechanisms for resolving grievances about alleged unfair discrimination or harassment.
• Identify any scope for using lawful positive action for training and encouragement, and, where possible, implement the necessary arrangements.
• Review and, if necessary, revise the policy on a regular basis.
Senior managers fully support this policy statement. All employees, agents and students are responsible for playing their part in achieving its objectives.

Particular assessment requirements

The college recognises that it must provide open access to BTEC qualifications for students who may be eligible for particular assessment adjustment by reason of disability, illness, injury or indisposition.

In the case of students with disabilities or difficulties, steps will be taken to undertake reasonable adjustment to assessment instruments, so that the student may access the assessment. In addition, special consideration will be given to students who, during an assessment, are disadvantaged due to illness, injury or adverse circumstances beyond their control.

The college will take appropriate steps in such cases in line with the current recommendations of Pearson policy.






This policy and related procedures applies to all applicants who are seeking admission to a Course of study at ICON College of Technology and Management.


The College seeks to implement admissions criteria that are clear, fair, explicit and consistently applied. Applicants will only be admitted to a particular Course of study if they are deemed suitable in terms of prior academic attainment, work experience (where relevant), English language proficiency, and demonstration of a commitment to study.

No applicant will be admitted without an interview conducted by the relevant Head of Department. In the absence of the Head of Department, the Principal or Director of Admissons or another appropriate academic member of staff appointed by the Principal will carry out the interview. All applications are subject to final approval by the Principal or Director of Admissions.

Access to Study

The Colleges policy in relation to access to our Courses is that:

  • Courses will be available to everyone who is capable of reaching the required standards
  • Courses will be free from any barriers that restrict access and progression
  • There will be equal opportunities for all those wishing to access the Courses

Equality and Diversity

The College is committed to ensuring that its selection, admissions and enrolment procedures actively promote equality and fairness. The College does not discriminate either directly or indirectly against an applicants’ age, race, ethnic or national origin, gender, sexual orientation, religious beliefs, disability, or any other category where discrimination cannot be reasonably justified.

Applicants are encouraged to disclose a disability, specific learning difficulty or long-term health condition at the application stage to ensure the College is able to appropriately advise the applicant and make any necessary ‘reasonable adjustments’ prior to the applicant starting the Course.

Disclosing a disability, specific learning difficulty or long-term health condition will not impact on the academic decision about whether or not to make the applicant an offer. Applicants are only judged on their prior academic achievements, commitment to study and potential to meet the academic requirements of the Course i.e. learning outcomes and assessment criteria of their chosen Course.

Students with a protected characteristic (as defined by the Equality Act 2010) will not, when they are applying for, or undertaking one of our qualifications, be disadvantaged in comparison to students who do not share that characteristic.

All students will achieve the recognition they deserve for undertaking a qualification at ICON College, and that this achievement can be compared fairly to the achievement of their peers.

Selection procedure

Course Entry Requirements

To meet the entry criteria for admission to level 5 HND Courses:

A candidate must have either:

  • a level 3 qualification
  • a level 2 qualifications and relevant work experience
  • or substantial work experience related to the field of proposed study


  • Demonstrate capability in English equivalent to CEFR level B2 e.g. IELTS 5.5 (including 5.5 for reading and writing), PTE 51 or equivalent.


  • Demonstrate a Commitment to Study and a reasonable expectation of success on the Course

International qualifications at the appropriate level will also be accepted. The College will use UK NARIC to determine the equivalence of any international qualifications.

Where applicants do not have a formal qualification to demonstrate capability in English, they will be required to undertake the Colleges written English Language test before an offer of a place on a course is made. Judgement of their capability in spoken English will be assessed by the HoD at the interview. Suitable alternative arrangements to written tests will be made where a student declares a disability, specific learning difficulty or long-term health condition on their application form, e.g. oral questioning, amanuensis etc. 

Entry requirements are clearly presented in all promotional materials and activities.

Application Process

The application process is set out in a flowchart that is distributed to all staff responsible for admissions and administration. The flowchart is provided to recruitment agents and explained to all applicants at first contact and at interview.

A student’s application will be processed by the Admissions Section who will: create a student file and ensure all the required documents are obtained from the applicant as listed on the ‘Students Document Checklist Form’, and pass to the relevant Head of Department for interview. In the absence of the Head of Department, the Principal or another senior member of staff appointed by the Principal will carry out the interview.

The Head of Department or the nominated person will interview the applicant to determine academic suitability for the Course, advise about the obligations that are placed on students in terms of engagement with studies and the assessment workload, and make a judgement as to the applicants ‘commitment to study’.

Where an applicant declares a disability on the College Application Form, the Admissions Section will advise the Student Career and Welfare Officer, who will send the applicant a Disability Access Application letter and form which must be completed before the application is further progressed, and before the applicant is interviewed by the Head of Department. The Student Career and Welfare Officer will provide advice and guidance to the applicant on access arrangements for disabled students, and any other reasonable adjustments measures available, to ensure students who are facing challenges through disability can attend their classes, and where appropriate, apply for additional funding from external organisations such as the SLC.

The Head of Department must also ensure that the applicant that has declared a disability is fully informed of any units within the Course for which the applicant’s specific disability would prevent full achievement of the assessment criterion. Where it is identified that a student will not be able to complete the full assessment criterion for the Course, consideration may be given to the applicant completing an alternative unit, subject to this being permitted by the Pearson Course specification. Note: If a student cannot complete a mandatory unit, and therefore cannot be awarded the qualification, they will be advised accordingly, and may apply for an alternative Course, subject to the normal application requirements for that Course.

The Head of Department or the College Principal interviewing the applicant will complete and sign the ‘Interview Form’ to be retained in the student’s file.

All documents relating to the student’s application and record of Interview will be kept in the student’s file.

If an applicant supplies any false, inaccurate or misleading information in applying for a Course of study, the College reserves the right to cancel an application and/or withdraw any offer of a place.

All applications will be subject to final approval by the Principal and the Director of Admissions.

Offer and Enrolment

Following a successful interview, the applicant will be offered a place on the Course, if they have met all the prescribed entry criteria.

Applicants who are offered a place will be sent an offer letter. If the offer is conditional, the conditions for enrolment will be clearly detailed. All applicants will be informed at interview and in writing of the arrangements for enrolment and induction.

All students who are offered a place will have the reasons for this offer recorded on their file. If an applicant is not offered a place they will normally be informed of this decision, with reasons, following interview. If the decision to not offer a student a place is taken post-interview then the student will be contacted and informed of the reasons for the same. A record of the reasons for refusal will be recorded on the student’s file.

Following the making of an offer, the student will only be fully enrolled as a student of the College if the following original documents are provided for verification (with a copy of the relevant document being held on the student’s file):

  • Two passport-sized photographs
  • The original certificate(s) confirming the qualification(s) upon which the offer was based
  • Work experience letter (where relevant)
  • Passport (including a valid visa where relevant)
  • Student Finance Reference number (where relevant)
  • Proof of address
  • Instalment Agreement form given to them by the admissions staff (where appropriate)
  • Attendance Undertaking form

Students will formally enrol on the first day of attendance on a course. They will be required to complete an enrolment form which will confirm details of their name, contact details and provide their Learning Contract.

In the case of a UK or EU self-financing student, that student will not be fully enrolled until the College receives either the full first year fees or an instalment agreement is signed setting out a fee schedule for payment.

Once fully enrolled, a student will be registered with the relevant awarding body within one month of the date of enrolment.

If a student is not fully enrolled, they may be given ‘conditional enrolment status’, subject to fulfilling the outstanding criterion/criteria for being fully enrolled.

When conditionally enrolled, a student will have time-limited access to all student services including the issuing of an ID Card, and will be permitted to attend all classes.

A student will not be permitted to hold conditional enrolment for more than one term, except in exceptional circumstances granted at the sole discretion of the Director of Admissions.

If the student fails to satisfy the outstanding criterion/criteria for full enrolment after the one term maximum period has expired, a student will be deregistered from the College, and will forfeit access to student services and attendance at classes.

Advice on Recognition of Prior Learning

Recognition of Prior Learning may be of value to applicants who have not had their prior learning formally recognised and may enable them to gain all or part of a qualification without undertaking the formal learning of the Course.

Therefore, an applicant may wish to discuss his/her prior learning with the Head of Department at the application stage, in order to clarify the evidence requirements and assessment procedures to be followed, and to have their evidence evaluated against the stipulated learning outcomes and assessment criteria from the qualification or unit being claimed.

It should be noted that RPL is not concerned with allowing for exceptional entry to, or exemption from, the Course of study.

Furthermore, the RPL process does not allow the recognition of any unit or qualification assessed by external assessment only i.e. exam based qualifications, because it is not possible to assess the achievement in exams against the stipulated learning outcomes and assessment criteria.

Some Courses require achievement of certain units before study of others e.g. several Engineering Courses will require a Maths unit to be achieved before undertaking Engineering Science and some other technology units. Therefore, this must be considered during the RPL process.

Applicants wishing to present evidence for RPL must follow the requirements set out in the Colleges Recognition of Prior Learning procedures which form part of the Colleges Assessment Procedures.

Agent Selection and Recruitment Procedures

The College has developed strong relationships with a number of selected recruitment agents. These agents help applicants in providing initial advice and guidance on the College, its Courses and their entry requirements.

Agents do not have an input into the decision whether or not the College makes an offer of a place on a Course. This decision remains solely with ICON College of Technology and Management

The Director of Admissions is responsible for the selection, recruitment and contracting of Agents involved in student recruitment on behalf of the College, and will maintain a list of approved agents together with copies of contracts issued.

No agent will be engaged to recruit students on behalf of the College unless all of the following conditions are met:

  • The agent is operating as a registered company or as a sole trader
  • No employee or contractor engaged in another capacity can act as a recruitment agent for the College
  • The agent has shown the College, and the College has taken certified copies of, documents pertaining to incorporation and/or any other relevant evidence, including an HMRC Unique Taxpayer Reference (UTR) number
  • The signatory of the agent, who must be a named director or sole trader, must provide the College with the original of his/her passport and a copy must be taken of the same
  • The College must ensure that all Home Office requirements as to the prevention of illegal working are complied with, including, where necessary, verifying that the agent’s signatory is working in accordance with any conditions attached to his/her visa
  • The agent must provide a reference that satisfies the College
  • The agent must provide the College with all other forms of evidence that it is entitled to reasonably request to check the legal status and the good standing of the agent
  • The agent must agree to be interviewed by representatives of the College so the College can check the legal status and good standing of the agent
  • The agent, through their authorized signatory, must enter into an agency contract with the College. The contract will be a standard form contract supplied by the Director of Admissions to prospective agents and it will detail, inter alia, duration of term, notice of termination, and rates of commission
  • The agent, through their authorized signatory, must sign a declaration stating, inter alia, that no employee or other contractor engaged by the College is working either directly or indirectly on their behalf.
  • At the end of each semester the conduct of every agent will be reviewed by the College Senior Management Team.

Confirmation of Student Registration and Attendance with the Student Loan Company (SLC)

All reporting to the SLC will be undertaken by the Director of Admissions

Confirmation of Registration will normally be undertaken in conjunction with the first Confirmation of Attendance to the SLC each year.

The following procedure will be carried out to confirm registration and attendance with the SLC:

  • Lists of students are exported from ICTM, and used to create Excel files, based upon banding of attendance percentage at any given liability point. A review of student attendance and, therefore, potential confirmation of attendance to the SLC is not undertaken until at least two full teaching weeks have been completed from the given liability point.
  • The bandings mentioned in 1 (above) are differentiated in the following manner:
    • 80%-100% attendance - attendance is in accordance with ICON minimum attendance requirements, therefore, attendance is confirmed with the SLC without communication to the relevant students;
    • 65%-79% attendance - attendance is below ICON minimum attendance requirements, but not significantly so, therefore, attendance is confirmed with the SLC and relevant students are sent a warning letter stating that their attendance must improve by the end of the given semester;
    • 40%-65% attendance - attendance is significantly below ICON minimum attendance requirements, therefore, whilst attendance will be confirmed with the SLC, relevant students are sent a strongly worded warning letter stating that their attendance must improve by the end of the given semester and they must submit all of their assignments for that semester on time. They are informed that if either of these conditions is not met then they may face deregistration from the College and that the SLC will be informed of the same in accordance with College policy; and
    • Attendance 39% or below – attendance is NOT confirmed with the SLC. Relevant students are sent a letter informing them that they must contact the College by a certain date to explain their non/poor attendance or they will be deregistered from the College and that the SLC will be informed of the same in accordance with College policy.
  • No list of students will have their attendance confirmed with the SLC unless, and until, that list has been checked by at least one Administrative Officer to ensure that the attendance percentage for each student is accurately recorded. Once checked, the list will be signed and dated by the relevant Administrative Officer(s). Once confirmation with the SLC has taken place the Director of Admissions will sign, date and retain the relevant list.
  • Hardcopies and soft copies of all lists are retained by the Director of Admissions.
  • The College Management System (ICTM) is updated to indicate the date on which a student’s attendance confirmation was provided to the SLC.
  • On receipt of fees for the students on the lists above, the College will reconcile all payments to ensure that they match the correct fee liability. If the College receives either an overpayment for one of its students, or any payment for a student who is not registered at the College (defined as ‘Beneficiary Not Identified’), the Director of Admissions will send an ‘electronic task’ informing the SLC of the incorrect payment so it can be refunded. Similarly, if there is an underpayment of fees then the Director of Admissions will send a task in the same way. The College accounts department will maintain a list of all ‘Beneficiary Not Identified’ and periodically advise the Director of Admissions to contact the SLC where the SLC has not actioned the ‘electronic task’.

Admissions: Complaints and Appeals

The College will provide feedback to any unsuccessful applicant upon receiving a written request addressed to the Director of Admissions via email ( or post to the Director of Admissions, ICON College of Technology and Management, Unit 21-22, 1-13 Adler Street, London E1 1EG Colleges address. The College will normally respond to such requests within 14 days of receipt.

The College reserves the right to not make an offer of a place on a Course to an applicant who does not meet the entry requirements for the Course of study for which application is made.

An applicant may only appeal against a decision not to offer a place on the grounds of the College having not considered, or applied correctly, the evidence provided by the applicant relating to the entry requirements of the Course applied for. Only evidence provided as part of the initial application process will be considered during an appeal. Appeals must be submitted in writing to the Director of Admissions, ICON College of Technology and Management, Unit 21-22, 1-13 Adler Street, London E1 1EG and must be received by the College within 14 days of the student receiving a decision to not offer a place. The Director of Admissions will consult with members of the Appeal panel consisting of members of SMT and an independent HoD (if any of the members of the Appeal panel are involved in an interview they would not contriubute to the decision of the appeal) and advise the applicant of the outcome within 14 days of receipt of the appeal.

Where an applicant is dissatisfied with the processing of their application, for example a procedural error, irregularity or maladministration, and has evidence to support this, they may lodge a complaint. The complaint will be dealt with under the Colleges complaints procedure, available from the College reception, and a response given in writing within the timescales given in that policy.

Student Induction

During their first week at the College, students will receive a course of introduction to the College, their chosen Course of study, and information to support their study. This will be led by HoQE and the relevant HoD/Programme Manager and include input from other relevant academic and support staff.

The Induction Course will include:

  • About ICON College
  • Introduction to Relevant Academic and Administrative Staff
  • Awarding Body Pearson
  • Progression opportunities after HN
  • Quality Assurance Agency (QAA) UK Quality Code of Higher Education
  • Course programme overview
  • Assessment, Internal verification/External Examiner
  • Assessment Board
  • College policies on Prevent Duty, Equal Opportunity, Health and Safty
  • Student engagement and student membership of different Committees
  • What does being a Student Representative mean at ICON?
  • Course Syllabus (Course structure) and Course schedules
  • Progression and Assignment Submission
  • IT skills development
  • Administrative and IT support
  • Disability Support Services
  • Student Counselling, Career and Welfare services
  • Extracurricular support services
  • Submission of outstanding documents for final enrolment
  • Administrative procedures
  • Attendance requirement as per College attendance policy and Attendance Records
  • Change of Courses
  • Study Skills
  • How to use ICON VLE
  • Student Survey: DLHE, NSS, Pearson BTEC Higher National Annual Student Surve
  • Student Handbook
  • A tour of College (Library, Canteen, IT Labs, Fire Exit and Fire Assembly point)



Student Handbook

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Office of the Independent Adjudicator (OIA)

The College subscribes to the Office of the Independent Adjudicator (OIA). This body acts to review complaints by students against higher education providers.

ICON College students may complain direct to the OIA, however the OIA normally requires a student to have completed the Colleges internal complaints or appeals procedures before reviewing a complaint. The OIA website provides a "Complaint Form" which the student seeking a review should submit to the OIA. Students should note, the OIA should receive the "Complaint Form" within 12 months of completing the Colleges Complaints or Appeals procedures.

The OIA website provides examples of complaints that they can and cannot look at. Students should refer the guidance provided on their website for further information or guidance if they are unsure whether the OIA can look at their complaint.


Competition and Markets Authority (CMA)

As a higher education provider, the College seeks to comply with relevant legislation, that which impacts on College staff and students. The Competition and Markets Authority (CMA) has produced three documents that summarise consumer rights for those students who are choosing or taking higher education courses. These documents provide guidance on consumer rights and where a student can get advice if there is a problem.

The first is a 60-second summary - "Undergraduate Students: Your Consumer Rights", the second "Higher Education: guide to consumer rights for student", which provides greater depth in the subject and the third "Reporting possible non-compliance with consumer law".

Each of the documents is available from the following links,

or by using the Competition and Markets Authority website: 
Higher education: consumer law advice for providers and students.



Safeguarding Policy and Procedure

Safeguarding Policy Statement

Safeguarding remains a key action item in the implementation of Prevent Duty policy. Safeguarding against radicalisation and extremism thus remains essential and, therefore, requires a clear policy and procedures. The College already has identified clear measures to tackle the issues of radicalisation and extremism. This documents outlines the College policy and procedures on safeguarding.

The College policy on safeguarding intends to comply with the requirements of the Prevent duty framework of the HEFCE. The College is committed to implementing any actions deemed necessary to identify, monitor and report those individuals from the College community - among students and staff - who could be drawn into or misled in the path of radicalisation and extremism as a victim as well as someone who could deliberately engage in the process of radicalising a potential victim. 

The College acknowledges that it has a legal responsibility to comply and provide evidence of its compliance with the Prevent Duty, including serious issues related to safeguarding the College community from extremism and radicalisation to the HEFCE.

The College safeguarding policy also includes to tackle the issues of students' welfare since any concerns about someone being drawn into radicalisation and extremist ideology or committing an act of terrorism may also raise welfare considerations. Such considerations may be related to the risk of being vulnerable and easy to be recruited to believe in extremist ideology

Safeguarding Procedures


  • The College Prevent Lead team consists of trained and skilled members who are capable of responding to any unexpected situation involving radicalisation and extremism. The Prevent Lead team is also responsible for training the College staff for detection and reporting any actions related to radicalisation and vulnerable students who could be drawn in as a victim.
  • It should be noted that the reporting requirements described in this Policy statement are implemented in a proportional manner as well as based on the level of risk perceived by the observer and the Prevent team within the context of local environment.
  • The College acknowledges the position that radicalisation and extremism are form of behaviour and acts that may lead to committing terrorism. The statutory Prevent Duty guidance defines extremism as "vocal or active opposition to fundamental British values, including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs and calls for the death of members of our armed forces, whether in this country or overseas."
  • In implementing the safeguarding policy, extreme care will be taken not to challenge the status quo as far as the normal staff and students relationships are concerned. In the rare event that a member of the community faces a serious concern or encounter a situation where another member is potentially being drawn into radicalisation and violent extremism or terrorism, he or she will know where to seek advice and how to respond to the concern.
  • When a member raises a concern about an individual in line with the guideline, the College Prevent Lead team will respond cautiously and sensitively leading to evaluating the individual case carefully. Although some cases, at first, may appear as signs of an individual being drawn to radicalisation, in fact, it may prove to be something else, perhaps, a sign that would tell us he or she may need attention requiring welfare considerations. 
  • The College recognises that detection and recognition of an individual being drawn into radicalisation and extremism is a difficult task. Defining attitude and behaviour of an individual that would make us suspect and conclude someone has been, or is being, drawn into radicalisation or terrorism would encourage concerns to be reported as shown below.


Reporting and Referrals


  • When an individual' attitude and behaviour is found to be suspicious and at imminent risk of harm to himself/herself or others, the observer should contact the Principal immediately on the 24 hour emergency number: 07956869751 and, in his absence, the Managing Director should be contacted on 07812507863 or call the emergency number 999 (police).
  • The observer, if happens to be a student, can also contact a staff member or tutor first in person, if available on site and contact the Principal or the Director on the numbers provided above.
  • When the concern is not perceived to be an immediate threat to the individual or others, whether student or staff, the Student Welfare Officer at the College should be contacted by dialling 020 7 377 2800. The Student welfare officer is also a member of the Prevent Lead team who will liaise with the Principal.
  • The Principal, as the Chair of the Prevent Lead team, after consulting with the Senior Management Team, may refer a concerned or suspected individual to the external authorities through the Safeguarding Referral Channel which includes the Tower Hamlets Prevent Lead team and the police. The established channel of the College is via the Local Authority Prevent Lead contact. 
  • However, if and when an individual is referred to the Channel Programme, it would be completely voluntary and will not negatively impact them in future such as carrying a criminal record. 
  • Allegations against or concerns about students and staff, when raised by anonymous individuals, will be subject to investigation to assess the validity of such concerns and allegations before being taken into consideration as a potential threat. Since anyone can make allegations against someone else in bad faith or with a malicious intention, it is extremely necessary that such allegations should be investigated thoroughly for their validity and truthfulness.
  • The College may take disciplinary actions against any member of staff or student if proven to have committed a criminal act, including any act of terrorism while working or studying at the College. These acts may lead to expulsion or dismissal through the hearing of the Misconduct Committee. 
  • The College is obliged to share information among the relevant members of the College Senior Management, including the Prevent Lead team, and with the respective channel referral members, on matters related to individuals if they were assessed and proved to be at risk of being complicit in a terrorist activity or a victim of being drawn into radicalisation. 
  • As a result of an initial investigation, if an individual is obliged to participate in subsequent investigations by the police or other statutory authorities, the College will not be able guarantee confidentiality of information being shared. 
  • The College will preserve the record of all internal and external referrals made under the College safeguarding policy. The College is obliged to follow the Data Protection Policy in accordance with the Data Protection Act of 1998 when deciding to make any external referrals.


    Reporting Serious Incidents

    The College will contact the HEFCE Prevent Adviser when a potential serious incident is identified to discuss how we have responded and what actions have been taken consequently before the formally reporting to the HEFCE. This is in agreement with the updated framework for the monitoring of the Prevent duty in higher education in England.

    Student Welfare and Staff Training in Safeguarding

    The College has arranged to provide a range of welfare services and pastoral support which plays a key role in promoting understanding between individuals and groups. The student welfare officer who is also member of the College Prevent Lead team is trained to identify as well as listen to the needs of vulnerable students who would otherwise be subject to victimisation by radical and extremist philosophy and recruiters. 

    The College has also trained both the academic staff and admin personnel to monitor any unusual events and behaviour among students and staff and report to the chair of the Prevent Lead. Relevant training materials are available to academic and support services staff outlining the requirements of reporting. With the help of the Prevent partners, the College intends to continue the Safeguarding training periodically.

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